Credzu Best Practices

This is a best practices course for companies using the Credzu platform. While it is optional for all companies using the platform, it is required for any company accepting leads from Credzu. Before taking this course, you should first take the Credzu Compliance Orientation course and then the Credzu Guidelines Course. 

The goal for this course is to provide you with best practices that will inform how you explain Credzu and your new process to your clients while making clients comfortable with you, how you guide consumers throughout the process to the point of them signing your agreement, and how you adjust your process to avoid potential pitfalls later in the process.

Introduction

1
About Instructors
2
Disclosure

A Business Case For Compliance

1
Introduction
1:30

This lesson introduces you to the issues facing the credit repair industry.

2
Modernizing Sales – A Business Case For Internet Only Sales
2

This lesson discusses labor waste in credit repair services.

3
Modernizing Sales – A Business Case For Escrow
3

This lesson makes the "business case" (not the legal case) for using escrow in credit repair transactions.

4
Putting It All Together

Setting Client Expectations

1
Introduction
1

This lesson introduces you to the concepts of client expectations in credit repair services.

2
Website and Social Media
1:30

The lesson explains that websites can answer most consumer questions.

3
Honesty
3

This lesson explains why selling honesty is important (and a powerful sales technique).

4
Setting REALISTIC Expectations
2

This lesson gives examples of statements to avoid.

5
Avoid Creating An Unrealistic “Net Impression”
4

This lesson explains "net impression" concepts you must know.

6
Process Expectations
1:30

This lesson explains why you should be clear about your process.

7
Extract Value Out of All Clients
2

This lesson explains how to extra value from clients (even if they don't hire you).

Communication

1
Introduction
1

This lesson introduces you to the importance of communication.

2
Effective Default Message
3
Credzu Timeline Communication – Think Ahead and Plan
4
Respond Quickly
5
Create Response Videos
6
Requesting a Credit Report
7
Communicating After Credit Report Analysis
8
Use Questions To Move The Conversation Forward
9
Make It Easy For Consumers To Get Information From You

Agreements

1
Introduction
2
Be Specific
3
Omit Repeating Language
4
Unsigned Agreements

Additional Best Practices

1
Introduction
2
Communicate, Communicate, Communicate
3
Add a Profile Picture
4
Involve Partners
5
Direct Signup Videos
6
Get Feedback

Best Practice Quiz

1
Best Practice Quiz
7 questions

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Enrolled: 12 students
Duration: 20 minutes
Lectures: 32

Archive

Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed